Honest, specific writing on retail in Rwanda — margin, dead stock, cashier training, offline software, and the small operational choices that decide whether a shop grows or quietly closes.
We sat behind the counter of a Nyabugogo kiosk for a full week. The notebook is not free. It costs 41 minutes a day and one bad customer argument every week.
Dead stock is the silent killer of shop margins. Here's the 10-minute weekly ritual that frees up hundreds of thousands of FRW in capital — without any new software you don't already have.
Power cuts and bandwidth drops aren't a corner case in Rwanda — they are the default. Here's what 'truly offline-first' means, and why most cloud POS products fall apart the moment the WiFi blinks.
Written from inside real shops. No marketing, no fluff — just the operational lessons we're learning.
